Terms & Conditions

WELCOME TO BUSHBABY LODGE: TERMS and CONDITIONS: Enquiries: You may send an request from from this website by pressing the Quote/Booking request button. We will then send you a quote via e-mail. If you accept the quote via e mail or phone, we will send you the booking confirmation via e-mail. A 50% deposit is payable within 24hrs. to confirm the booking. Fax the deposit slip to us at 086 621 8333 and the booking will be marked confirmed on our system. The outstanding amount is payable 14 days before your visit. Bookings: Phone 056 818 1860 / 1 / 2 or send an e-mail to make a booking. NATURE RESORT RULES & REGULATIONS: If you are not a nature / wildlife lover, please do not book this lodge. You will be staying in a Nature Reserve, with strict rules regarding nature and wildlife. NO MUSIC or PARTIES is allowed. No pets, fire arms, fire works, motorbikes & quad-bikes is allowed. Don’t take any wood from the field or break any tree. Fires are only allowed on the fire place (boma). Please see that all fires are extinguished when finished and before going to bed Please do not take any glasses or bottles into the splash pool. Close the pool when finished with the supplied net. The baboons and apes will make havoc if entering into the accommodation. Keep all doors and windows close at all time. Do not leave any food or other stuff outside - they will confiscate it. If the baboons get into the buildings, a cleaning fee will be deducted from your key deposit. Keep at the speed limit and drive safely in the Nature reserve – game may show up at any time. Right of admission reserved. Any person that misbehave, or break any rule, will be ordered by the security company to leave the premises immediately without compensation. The owner will not loose any of his rights because of such action. ACCOMMODATION AND EQUIPMENT: On arrival: (Check in time is from 14:00) Check all equipment in lodge with the inventory. Please also check the neatness of the lodge. If some items are missing or the lodge isn’t neat, it must be reported at 056 818 1860 / 1 / 2 it within one hour after arrival. If you fail to report above mentioned, you will be liable for any shortages on departure. You are responsible for the service of the lodge during your stay. On departure: (Book out time is before 10:00) Visitors must leave the lodge at 10:00 on day of departure. We will check the accommodation the following day. Do not forget to drop the keys at Field security. Please leave the lodge in the same condition that you found it on arrival. If the equipment is dirty or the unit/s is untidy, you will be liable for the cost involve. You will be invoiced for any shortages and breakages. CANCELLATION POLICY AND REFUNDS: Cancellations of confirmed bookings may only take place according to the procedure outlined in the clause. All requests for cancellations shall be made by the client in writing via e-mail to reservations@bush-babylodge.co.za and shall only be affective on the date of actual receipt by our booking office. The following cancellation fees shall be applicable: 60 days or more notice 95 percent of the payments made shall be refunded. 50 – 59 days notice is given 75 percent of the payments made shall be refunded. 40 - 49 days notice is given 50 percent of the payments made shall be refunded. 30 - 39 days notice given 25 percent of the payments made shall be refunded. No refunds shall however be made to clients who made bookings less than 30 days before arrival, nor shall refunds be given to clients who arrive late or depart early, late or who do not show for a booking. In event of a client during the course of a booking terminating it for whatever reason, no refund shall be made unless with the prior written approval of the owner of Bushbaby Lodge. Any cancellations made, in terms of these standard trading conditions shall be subject to the an administrative charge of R150.00 and this amount shall be deducted from the amount to be refunded: INDEMNITY: The amenities and activities provided at or by Bushbaby Lodge have been designed, constructed and facilitated to the best of our ability for your enjoyment and safety. Nevertheless we regret that the management, it’s staff and agents must stipulate that they are absolutely unable to accept liability or responsibility for any death, injury or damages of any nature whatsoever whether arising from negligence or any other cause, which is suffered by any person who enters the premises and /or uses the amenities, or take part in activities provided. Patrons use the facilities at own risk